SHIPPING POLICY

1) Which are the locations that you deliver to?

We deliver to over 2,500 cities in India covering 13,000+ pin codes. we deliver world wide also. If you want to deliver outside India, You have to contact us.

2) How soon do you dispatch an order?

We stock most products that we sell which enable us to ship your order within 2 – 3 working days of placing the order.

In some cases, it may take 7 – 10 working days depending on item availability. Some products which are unavailable that need production, may take longer to dispatch. We will intimate you in such cases.

3) When will my order get delivered?

We provide 7 – 10 working days delivery in over 500 cities in India & 7 – 30 working days delivery in worldwide.

4) How much do you charge for delivery?

For worldwide delivery we will give rate at the time of the order placed.

5) How can I track my order?

You will be notified through a SMS & MAIL once your order is shipped containing the courier tracking details.

6) Which courier do you use to deliver?

We used professional courier & French express courier to ship most orders. If any change we will inform you.

7) What should I do if the carton is damaged or tampered at the time of taking the delivery?

We request you not to accept delivery of parcels where the carton is damaged, tampered or the brown-tape sealis open. Please take a photo of the parcel before refusing and email it to us on info@skcenterprises.com

8) How do I know if my order is confirmed?

You will receive an email and an SMS for all successful orders. In your SKC My Account, successful Prepaid orders will be in “Processing”, “Packed” or “Complete” status depending upon the exact status of the order. Unsuccessful orders will be either in “Pending” or “Cancelled” status. You can always contact our customer support for any queries relating to the status of your order.

9) My bank account is debited but order status on the SKC  is showing as Pending?

This happens in case the connection between our website and the payment gateway is broken due to issues like the slow internet. In case your bank account is debited but order status on our website is showing as Pending, do not worry as we receive a confirmation for all successful payments from our payment gateway the next day. On receipt of such confirmation, your order status will be updated to “Processing” (i.e. Confirmed).

10) How do I place bulk orders?

You can send in your inquiries about bulk orders to info@skcenterprises.com

11) I don’t want the package to carry an invoice.

Invoices are mandatory to be put along with the parcel due to Government regulations.

12) Do you ship outside India?

We can deliver all over the world.But If you want delivery outside India, you have contact us in our Email: info@skcenterprises.com